bajy's Privacy Policy

bajy ("we", "us", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("policy") applies to the bajy.cam website and all associated services.

By registering on or using our platform, you consent to the terms of this privacy policy. Please read this policy carefully — it contains important information about your legal rights and our obligations.

2.1 Information You Provide Directly

When you register with bajy or use our services, we may collect the following information:

• Full name and date of birth
• Email address
• Residential address (Bangladesh)
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Username and password

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type and version
• Time and duration of platform use
• Pages visited and navigation patterns
• Information from cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may receive information required for transaction verification from payment processors such as bKash or Nagad. Limited information may also be collected from legitimate third parties for the purposes of fraud prevention or identity verification.

bajy uses your information only for the following legitimate purposes:

• Account Management: Completing the registration process, confirming logins, and maintaining account security.
• Service Delivery: Providing gaming services, bonuses, promotional offers, and a customized experience for users.
• Financial Transactions: Processing deposits and withdrawals, verifying transactions, and ensuring financial security.
• Identity Verification: Complying with applicable regulations to prevent fraud and money laundering.
• Customer Support: Providing assistance through 24/7 live chat and resolving complaints.
• Responsible Gaming: Identifying patterns of excessive play and keeping users safe.
• Platform Improvement: Generating analytics and statistics to improve service quality.
• Legal Obligations: Fulfilling applicable laws, regulations, and regulatory responsibilities.

4.1 What Are Cookies

Cookies are small text files stored on your device that help our platform remember your preferences and improve your experience. bajy uses the following types of cookies:

• Essential Cookies: Necessary for login status, session management, and security.
• Functional Cookies: For remembering language preferences, display settings, and similar choices.
• Analytics Cookies: For understanding website usage patterns — aggregated data without personal identification.

4.2 Managing Cookies

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may cause some core platform features to stop working.

bajy does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

To operate our services, we work with trusted third-party organizations such as payment processors (bKash, Nagad, Rocket, Upay), technology providers, and security service providers. These organizations may process only the minimum amount of information necessary and only according to our instructions.

5.2 Legal Obligations

We may be legally required to provide information to authorities to comply with court orders, government directives, or applicable legal requirements. In such cases, we will provide only the minimum information necessary.

5.3 Fraud and Security

Limited information may be shared with relevant organizations to prevent fraud, combat money laundering, or ensure platform security.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets involving bajy, user information may be transferred. We will notify you in advance if such a change occurs.

bajy applies industry-standard security measures to protect your information. Our security framework includes:

• SSL Encryption: All data exchanged between your browser and our servers is protected by industry-standard SSL/TLS encryption.
• Secure Payments: Financial transaction data is encrypted and payment card data is not stored directly on our servers.
• Access Controls: Only authorized personnel have access to specific data for necessary work purposes.
• Regular Audits: Our systems and processes undergo regular security testing and assessment.
• Data Minimization: We collect only the information necessary to provide our services.
• Two-Factor Authentication: Users can enable two-factor authentication to enhance account security.

bajy retains your information only for as long as necessary. Our data retention policy is as follows:

• Active Account Data: For as long as the account is active and for the period necessary to provide services.
• Transaction Records: For the period required to meet financial regulations and audit requirements.
• Identity Verification Data: For the period required to meet legal obligations and prevent fraud.
• Closed Account Data: Retained for a limited period after account closure for legal, regulatory, and dispute resolution purposes.

Once the retention period ends, we securely delete or anonymize the information.

bajy users may exercise the following rights regarding their personal information:

8.1 Right to Access Information

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.

8.2 Right to Correct Information

You have the right to correct any errors in your information. You can update your details through account settings or via [email protected].

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, information required to meet legal obligations may not be possible to delete.

8.4 Right to Object to Processing

You have the right to object to marketing communications or to specific types of data processing.

8.5 Right to Data Portability

You have the right to request your information in a structured, machine-readable format.

To operate bajy's services, your information may be stored or processed on servers located in countries outside Bangladesh. For any such international data transfer, we ensure that:

• Necessary contractual safeguards are maintained.
• The receiving organization complies with our privacy standards.
• Technical protections are applied to ensure the security of the data.
• Compliance with legal obligations is ensured.

bajy strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect or process personal information from minors. Age verification steps are taken at the time of registration.

If a parent or legal guardian believes their child has registered on our platform, please contact [email protected] immediately. We will promptly delete the relevant account and information.

bajy may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email.
• Continued use of the platform after an update will be taken as your consent to the new policy.

Visit this page regularly to stay informed about the latest version of the policy.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following: